Now, more than ever, our health has become a hot topic due to COVID-19 and all the uncertainty about how underlying conditions may impact the severity of this disease. The digital age has also changed how we track our health and how medical practitioners leverage patient data. 

Finally, there’s an app for that. The JotForm Health app is designed to keep practitioners focused on patients rather than on collecting and updating data. This review of JotForm’s health app explores how the company’s forms capability and healthcare expertise power the new solution.


Pros of the JotForm Health App

1. HIPAA Compliant

The Health Insurance Portability and Accountability Act (HIPAA) makes compliance challenging for those developing apps for the healthcare industry. However, the JotForm Health app protects and manages data while maintaining HIPAA compliance. 

You can securely access and manage protected health information (PHI) data from multiple devices. You also get a signed business associate agreement (BAA), which requires JotForm to remain HIPAA compliant.


2. Accessible

The JotForm Health app is available for all types of devices, including tablets and smartphones. You can find the app in the App Store (for iOS) and Google Play (for Android). Your team can use any computer or mobile device to work with this app without having to switch devices. 


3. Versatile

The JotForm Health app assists in many areas of healthcare. You can collect files and e-signatures as well as create forms and surveys. 

It’s also possible to accept and access bill payments and appointment information. The app integrates with more than 30 online payment processors and over 100 HIPAA-compliant apps, including Zoom for telemedicine services and client consultations. 

The app offers kiosk mode and contactless mode to facilitate data collection from patients. The conditional logic feature displays only relevant form fields, reducing the time it takes for patients to fill out forms and increasing completion rates. 

Another useful feature is the Draw on Image widget, which allows patients or medical staff to circle areas on a picture of the body. Finally, the JotForm API enables you to connect your HIPAA-compliant forms to third-party apps even when there’s no existing integration. 


4. Templates

The JotForm Health app connects you to what JotForm does best — digital forms. Medical form templates make it easy to get started collecting and processing data through the app. You don’t need any coding skills to develop HIPAA-compliant forms with these templates, which include therapy consent forms, custom patient intake forms, and release of information forms, just to name a few. 


5. Paperwork and Labor Reduction

The app offers many opportunities to get rid of paper forms and manual data entry, helping transform your practice into a digital operation. Patients can also reduce paperwork by completing their check-in forms and making copayments via their smartphones. 

You can customize notifications on the app to streamline interactions between patients and health care teams. Sharing forms with colleagues can further reduce the time everyone spends accessing critical data. 


Cons of the JotForm Health App

1. Free but Not Free

While the app is free to download, you must have a paid plan to use the HIPAA-compliant features. You’ll need a Silver ($39/month or $29/month if billed annually) or Gold ($99/month or $79/month if billed annually) plan to use all of the features.


2. Brand New

JotForm released this app in January 2021, so there hasn’t been much chance to test it. This increases the risk of some early glitches or bugs that will inevitably get ironed out over time. 

However, other JotForm tools have proven to be high performers. With the company’s responsive tech support, there’s an excellent chance you’ll have a positive experience with this app. 


The Verdict 

The JotForm Health app offers exceptional value and powerful functionality as a relevant and much-need tool for the healthcare industry. Its kiosk capability is ideal for creating a paperless and contactless experience for patients and medical staff. 

Although it’s a new app that hasn’t been tried and tested for long, it does come from an established company with a proven track record of delivering high-quality forms and tools for business owners and those in the healthcare industry. Having to pay for some of the features may be worth the investment, especially when it comes to HIPAA compliance.