Over the five years to 2017, the Appliance Repair industry has experienced minimal growth, largely due to high external competition. The negative pressures caused by the burst of the US housing bubble and the ongoing economic slump hurt performance; meanwhile, the economic recovery has been of little help, as consumers with thicker pocketbooks purchased new appliances instead of repairing the old ones.

Revenue has increased slightly over the past five years, representing a bittersweet reprieve from the steep decline before the period. Over the next five years, industry revenue is anticipated to decline. With growing disposable incomes, consumers will be more likely to purchase new appliances than get Appliance repair of old ones.