5 Questions to ask a domestic cleaner before hiring them

Gone are the days when hiring a home cleaner is a luxury because it has now become a necessity. Most people don’t want to spend their free time doing the cleaning because they prefer to spend it with their family or deal with other more important things. The good thing is you have plenty of choices, from hiring the services from a home cleaning agency to the type of cleaning to be performed. With so many options available, it could be a daunting job to find someone you can trust. The key is you should plan ahead and take note of the services you require. You can also write the issues of your home and how you want it fixed. For you not to get lost in the process, here are some essential questions you can ask that could help you decide who to hire to do the job in cleaning your precious home.

 

Are you licensed?

Having a license means the company or the individual has the permit to run or operate the business. It means they are legally allowed by the state or the city to perform the home cleaning job. And if they have a license, they will operate following a strict standard. If it doesn’t meet your standard or something happened that you don’t like, you have the right to file a complaint or take legal action. What will happen if you hire an unlicensed contractor? Chances are they can run away taking your money even without completing the job. A licensed company will always protect their business. So if you are displeased or not satisfied with the job they’ve done, they will always find a way to fix it to protect their company. Some may be willing to give your money back.

 

Are you bonded and insured?

This is the next important question you should be asking. Proper binding and insurance will guarantee that your belongings are safe while the cleaners work in your home or your property. This is essential because you want your possessions to be secure and protected from theft and damage. Bonding and insurance are necessary so that if ever there is an onsite injury or liability while performing the job, you won’t cover the cost. The company will cover it. So if anything happens or something goes wrong, you don’t have to worry as long as the company is bonded and insured. Just make sure always to see the written policy before the cleaning begins for you to verify the coverage of the company’s insurance.

 

How many people will clean my house?

Some companies will send a single person to clean the house while others send a team. A single person can work quietly while you are around. A team has the tendency to waste time by talking. However, a group of cleaners will get the task done faster compared to a single cleaner.  No matter what your preference is and the type of job to be performed; you always have the option and can talk it out with the cleaning company. You can also ask the company if you can interview the actual people who will come into your house. It always matters that you are comfortable with them especially that you are letting them into your home with all your valuable things. If you are unsure, ask permission from the company if you can check their employees’ records as you like to be assured that these people can be trusted.

 

How much are you charging?

Different companies charge different prices. Some will charge an hourly rate while some charge based on the project. There are also companies that charge by the number of cleaners they send. You can ask the company to have an initial visit to your home to check what kind of cleaning job to be done and how long will it take. Most companies charge a specific rate for the initial visit while others offer free home check service. Once the company has checked your property, ask them to give you an estimate based on the condition of your home. Ask for a written list of the tasks to be performed if necessary. It’s vital that you know what exactly you are paying for. Make sure that you tell them that you don’t want the unnecessary additional cost and not to exceed the price you are only willing to pay.

If possible, compare different prices from different cleaning companies. This way, you will be able to determine which gives the best charging rate. Don’t always hire the cheapest. Always go for the company that has a good reputation and provides a quality job.

 

Who will provide the cleaning supplies and what kind are they?

There are cleaning companies that will bring both the cleaning equipment and supplies. There are also others who will only bring special equipment, and you will provide the cleaning supplies. Look for a company that will bring both. Ask for the specific products that they’ll use so you can research on them. In cases you don’t like their cleaning supplies, you can always provide your own as a substitute. Every house has different needs since there are factors to be considered such as pets, babies, etc. Nowadays, companies can use environmentally friendly products and conventional products. It would be good if the cleaners are familiar with the cleaning products they are using and if they are trained how and where to use such a product.

 

Making the decision to choose a cleaning company is very critical because you would always want your family and home safe and secure. And as a customer, you want to get your money’s worth. Do not be shy or hesitant to make requests or list down your wishes that you like to be addressed. Let them know what to be prioritized. If you are looking for domestic cleaning in San Diego, you must work with a company that is professional and known for delivering an excellent job. Not only they are good at protecting their company but their customers as well.