Salesforce has become the leading CRM service provider in the world. It has managed to acquire over 40 percent of the Cloud CRM market share. Thus, it dominates the CRM space. It is due to this reason that there is a huge demand for Salesforce professionals. Whether you want to hire a Salesforce professional or have an interview scheduled, this post takes a close look at the top Salesforce interview questions. Learn about the type of questions that would be asked at the interview to ensure success.
- Do You Have An Understanding Of What We Do?
The first question that should be asked by the interviewer is if the interviewee has an understanding of the company and its operations. It is important that interviewees come prepared by browsing through the company website, checking its social pages, and Glassdoor page. You will be expected to articulate what the company does and stands for.
- Why Do You Want To Join the Company?
The next question that will be asked is why you want to join the company. The interviewer is looking for a fresh perspective and wants you to be honest about your motivation behind wanting to work for the company. A 30-second elevator pitch is required from candidates. Therefore, you need to practice this question beforehand and have an elevator pitch prepared. It will allow you to make a good first impression.
- What Makes You A Good Fit For the Company?
One of the most important Salesforce interview questions that candidates have to answer is what makes them a good fit for the company. This is where you need to show your passion and energy. Express yourself enthusiastically and ensure that what you have to offer aligns with the company’s mission. It is your excitement that should help set you apart.
- How You Can Be A Force For Good?
Corporate philanthropy has become very important for companies today. This is why you need to tell the company how you can play a role in giving back to the community. Share some creative ideas about how you can be a force for good.
- Can You Talk About Yourself?
Be prepared to respond to this open-ended question. Companies want to hire individuals who are confident to share valuable experiences. The interviewer can dive deeper into questions to learn more about your behavior and how you respond to different situations. This is where storytelling will help you charm your way to the job.
- Can You Show Us That You Are A Team Player?
Since Salesforce is a team sport, you need to share your approach about how you collaborate with others and learn from them. When you talk about how you are a team player, make sure to highlight that you are a leader as well.
- Do You Want To Know More About Our Salesforce Culture?
An important question that the interviewer wants you to ask more about is the Salesforce culture. The interviewer will discuss transparency, customer success, equality, innovation, growth, trust, giving back, and wellbeing. You have to fit in with the culture to be successful.
- What Are the Governor Limits In Salesforce?
Once you have answered the above questions, the interviewer will move on to ask you about Salesforce-based questions. This is where you need to talk about the Governor Limits. It controls the amount of data or records that are stored at the shared database as Salesforce is based on multi-tenant architecture. This means that the data of multiple customers is stored in a single database by Salesforce. Governor Limits had been introduced to ensure that no single client monopolizes the resourced shared.
- What Is A Sang Org and Its Different Types in Salesforce?
Now, you will need to talk about sandbox. It provides a copy of the product organization/ environment and is used for development and testing purposes. The reason why it is used is because it enables Apex programming development without causing any disruption to the production environment. The different types of sandboxes are as follow.
- Partial Copy
- Developer Pro
- Can You Edit An Apex Class/ Apex Trigger for Production Environment? How About a Visual Force Page?
The answer is a “no” since it is not possible for apex classes to be edited as it would trigger directly into the production environment. The thing is that the work would need to first be done in testing org or Developer edition or in Sandbox.org. It is only then that it would be deployed in production. An Author Apex user who has permission has to deploy the classes and triggers using the deployment tools. On the other hand, Visual Force pages can be both edited and created in production and sandbox.
- What Are Dynamic Dashboards and Can They Be Scheduled?
An understanding of static dashboards is required to explain dynamic dashboards. Static dashboards refer to basic dashboard types which are visible to every user who has made reports out of the data. For instance, it includes the marketing or sales manager as they would oversee Salesforce org and create reports. This means that normal dashboards reveal data from a single user’s perspective only. Then, dynamic dashboards come into place. Dynamic dashboards are tailored for a specific user and help display all the information. If a sales manager needs to see the report concerned team members, dynamic dashboards would need to be used. Dynamic dashboards can be used for seeing user-specific data of each user. They show sales and personal quotas, or leads converted, number of case closures, and so on. As for scheduling dynamic dashboards, it is not possible.
Once you have gone over our post, you will be better prepared for the interview. Remember to review all the questions and their answers mentioned above to boost your chances of securing an employment. As long as you push yourself and show that you are a team player, you should be successful.